Servion Global Solutions is a customer experience management (CXM) company based in India. It was founded in 1995 and has since grown to become a global leader in providing customer engagement and digital transformation solutions. Headquartered in Chennai, India, Servion has established itself as a trusted partner for leading enterprises across the globe.

The company operates through a network of offices in North America, Europe, Middle East, Africa, and Asia Pacific, with presence in more than 60 countries. Servion offers a range of products and services to enhance customer experiences. Their solutions include intelligent self-service systems, contact center automation, digital customer engagement, knowledge management, and conversational artificial intelligence.

These solutions enable businesses to improve customer satisfaction and loyalty, optimize operational efficiency, and drive revenue growth. As a global player in the CXM market, Servion has formed strategic partnerships and alliances with industry leaders. Noteworthy partnerships include collaborations with Cisco, Genesys, Microsoft, and Avaya.

These partnerships allow Servion to deliver comprehensive and integrated solutions to clients, leveraging the latest technologies and expertise. With a focus on innovation, Servion has continuously evolved its product lineup to address emerging market trends and customer demands. They have earned recognition for their achievements, such as being named a Cool Vendor for CRM Customer Service and Support by Gartner.

As of now, Servion stands as a leading player in the CXM market. Their strong global presence and partnerships position them competitively in the industry. The company continues to invest in research and development to deliver cutting-edge solutions and stay ahead of the curve in the rapidly evolving customer experience landscape.

In conclusion, Servion Global Solutions is an Indian company that has become a global leader in customer experience management. Through its innovative products and services, strategic partnerships, and strong market position, Servion continues to shape the future of customer engagement worldwide