# Shipway - **Website:** - **Primary alias:** `shipway.com` - **Founded:** 2015 - **Employees:** 51+ - **Location:** Gurgaon, Haryana, India - **Company kind:** PRIVATELY HELD ## Description Shipway is India's best shipping solution for D2C (Direct-to-Consumer) ecommerce businesses. With Shipway, you can streamline your shipping process and enhance customer satisfaction through features such as tracking, notifications, NDR (Non-Delivery Report) management, and returns automation. This all-in-one shipping solution eliminates the need for multiple apps, giving you a hassle-free experience when managing your ecommerce operations. Shipway offers a range of services to optimize your ecommerce logistics. Their order fulfillment feature allows you to process orders from multiple sales channels and marketplaces, while automated package and carrier allocation improves order fulfillment speed by 50%. You can generate thousands of shipping labels and invoices in just a few clicks. Additionally, Shipway helps you prevent COD (Cash on Delivery) fraud by automatically detecting risky orders. By confirming COD orders through OTP, IVR call, and WhatsApp, you can reduce chances of RTOs (Return to Origin) and operational losses by up to 30%. Shipway provides extensive courier aggregation with a robust presence across 29,000+ pin codes in India. Assured pickups within 24 hours ensure faster delivery, and quick resolution to weight discrepancy disputes guarantee smooth operations. Their high on-time performance, along with a dedicated POC (Point of Contact), ensures reliable service. With branded tracking and notifications, Shipway enables you to provide a seamless customer experience. Branded WhatsApp, email, and SMS delivery alerts keep customers informed about their orders, and they can track their shipments directly on your website instead of a carrier's website. This reduces the number of where is my order calls by up to 80%. Shipway simplifies returns and exchanges by offering a branded DIY return page and automated reverse pickups with quality checks. You can easily approve or reject refund and exchange requests through return panels. Instant COD/prepaid refunds at different stages expedite the process, reducing the return cycle from 15 days to just 5 days. With Shipway's automation capabilities, you can streamline your order assignment process and increase delivery rates. Configure orders based on SKUs, weight range, invoice value, and the nearest warehouse, among other criteria. Shipway also prioritizes courier selection based on the cheapest and fastest options. This automated system frees up your time to focus on other aspects of your business. To ensure security and control, Shipway's Protect feature enables limited-only access to sub-user accounts and offers 2-factor verification for accessing the dashboard. End customer contact information can be hidden, and OTP verification is required for viewing the order lookup/tracking page. Shipway integrates easily with the tools you already use, with over 50+ integration partners available. Their extensive developer tools further enhance your workflow efficiency. Trusted by over 12,000 D2C brands, Shipway is the preferred shipping partner for ecommerce businesses. With 600+ integrated courier partners, Shipway handles over 200,000 daily shipments and sends out 500 million+ notifications. Discover how Shipway can supercharge your revenue and growth by signing up for a free trial or requesting a live demo. Their success stories, featured on their website, highlight satisfied customers who have seen significant improvements in their ecommerce operations. Transform your shipping process with Shipway – the all-in-one shipping solution for your D2C ecommerce business. ## Industries - 🖥 Computers Electronics and Technology _(under Computers Electronics and Technology)_ - 🖥 Computers Electronics and Technology ## Links - [youtube](https://youtube.com/channel/UCe_TBwqBCGAcrqDMXun6H6A) - [twitter](https://twitter.com/ShipwayDotCom) - [instagram](https://instagram.com/shipway_by_unicommerce) - [linkedin](https://linkedin.com/company/shipway) - [facebook](https://facebook.com/shipway.in) ## Logos & icons - logo _(primary)_ — PNG — [download](https://cdn.brandfetch.io/idzJaaTLdY/w/3869/h/1575/theme/dark/logo.png?c=1bxid64Mup7aczewSAYMX&t=1781971892681) - icon _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/idzJaaTLdY/w/400/h/400/theme/dark/icon.jpeg?c=1bxid64Mup7aczewSAYMX&t=1781971892777) ## Colors | Name | Hex | Theme | | --- | --- | --- | | Azure Radiance | #02a2ff | accent | | Old Copper | #714c30 | dark | | Whiskey | #d8a169 | light | ## Fonts - Arial — asset _(custom)_ - Inter — asset _(google)_ ## Imagery - banner _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/idzJaaTLdY/w/1500/h/500/idQzNdRDa0.jpeg?c=1bxid64Mup7aczewSAYMX&t=1781971892936) --- _Source: _ _See [/llms.txt](/llms.txt) for a full list of agent-readable pages, and [/auth.md](/auth.md) for how agents authenticate._