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Ribbon offers innovative IP and optical networking solutions and cloud-to-edge communications solutions.


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Ribbon Communications, commonly referred to as Ribbon, is a multinational technology company based in the United States. It specializes in providing secure real-time communications software and network solutions for service providers, enterprises, and critical infrastructure sectors. Ribbon has a rich history that dates back to 1997 when the company was founded as Sonus Networks.

It originally focused on developing voice over IP (VoIP) technology. Over the years, the company expanded its product portfolio and grew through acquisitions. In 2017, Sonus Networks merged with another communications company, GENBAND, to form Ribbon Communications.

This merger allowed Ribbon to offer a wider range of solutions and strengthen its market presence. Headquartered in Westford, Massachusetts, Ribbon operates globally, with offices and subsidiaries in various countries. Its Westford location serves as the main headquarters and also houses the company's research and development facilities.

The company's global footprint enables it to serve customers in over 80 countries. Ribbon's main products and services include session border controllers (SBCs), interconnect solutions, network intelligence, cloud communications platforms, and unified communications software. The company's solutions facilitate secure and reliable communication networks, allowing enterprises and service providers to deliver high-quality voice, video, and messaging services.

The company's market position is robust, with a strong reputation in the global communication industry. Ribbon caters to a diverse range of customers, including telecommunications service providers, enterprises, government agencies, and public sector organizations. It faces competition from other industry leaders such as Cisco Systems, Huawei Technologies, and Oracle Communications.

In recent years, Ribbon has made notable achievements and changes to its strategic direction. The company has focused on leveraging emerging technologies like artificial intelligence and cloud computing to enhance its offerings. It has also collaborated with key industry players and formed partnerships to expand its reach and deliver more comprehensive solutions.

As of the latest information available, Ribbon continues to innovate and evolve in response to changing market demands. The company remains committed to providing cutting-edge technologies and solutions to its global customer base


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