@specorp.com
Spectrum Corporation markets PC based software products to large corporate and government end-users.
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Spectrum Corporation is a leading unified contact center reporting and software provider. With a rich history in the telecom industry since the 1980s, Spectrum Real-Time Visual Solutions (RTVS) specializes in delivering innovative solutions to enhance contact center performance. Their product offerings range from traditional LED Wallboards for displaying key performance indicators, to tools that display critical call center information on TV displays with graphics, video, and even weather updates.
Spectrum RTVS understands the importance of accessibility and ensures that their solutions reach agents and managers, whether they are at their desks, on the floor, or even at a coffee shop. With a focus on knowledge metrics that matter to each individual contact center, Spectrum offers five tips for successful unified contact center reporting. Additionally, they provide products such as NeXorce Data-Management, XorceView, and VectraView, and partner with industry leaders like Avaya and Cisco.
Contact Spectrum Corporation today to optimize your contact center's performance
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