# Medallia

- **Website:** <https://stellaconnect.net>
- **Primary alias:** `stellaconnect.net`

## Description

Medallia is a global provider of comprehensive customer experience management solutions for businesses. Their Agent Connect platform empowers both remote and in-house contact center teams to stay engaged and deliver exceptional customer experiences. With a focus on improving agent engagement and optimizing service quality, Medallia's Agent Connect offers role-specific dashboards, transparent feedback, and personalized coaching to keep work-from-anywhere teams connected. The platform includes features such as real-time transparency and automated service recovery workflows to quickly fix poor customer experiences. Additionally, Medallia's Agent Connect integrates easily with existing tech stacks, capturing real-time customer feedback and using it to motivate front-line teams, power service recovery programs, and transform coaching and quality assurance. With success stories from brands across various industries, Medallia offers enterprise-grade solutions with a global impact, helping businesses improve both customer and employee experiences.

## Industries

- 🖥 Computers Electronics and Technology
- 📊 Business and Consumer Services
- 🖥 Cloud Services and Computing _(under Computers Electronics and Technology)_
- 📊 Business Services _(under Business and Consumer Services)_

## Colors

| Name | Hex | Theme |
| --- | --- | --- |
| Black | #000000 | dark |
| White | #ffffff | light |
| Indigo | #4050c6 | accent |

## Imagery

- banner _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/idBIYP99zP/w/1500/h/500/idm4jnzijV.jpeg?c=1bxid64Mup7aczewSAYMX&t=1727222360541)

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_Source: <https://brandfetch.com/stellaconnect.net>_
_See [/llms.txt](/llms.txt) for a full list of agent-readable pages, and [/auth.md](/auth.md) for how agents authenticate._