# Puzzel

- **Website:** <https://supwiz.com>
- **Primary alias:** `supwiz.com`
- **Founded:** 2017
- **Employees:** 11+
- **Location:** Copenhagen, Capital Region, Denmark
- **Company kind:** PRIVATELY HELD

## Description

SupWiz is a leading AI platform that specializes in automating and enhancing customer service across all communication channels. Our mission is to make it affordable for companies to provide a seamless and delightful customer experience. Our comprehensive AI platform includes features such as chatbots, ticket routing, email sorting, knowledge article matching, and more. We integrate seamlessly with popular systems like Zendesk, Remedy, and ServiceNow, leveraging advanced AI, NLU, algorithms, and machine learning to optimize customer service processes. Trusted by renowned organizations like NNIT, One.com, FTFa, and Stofa, we have proven our expertise in delivering exceptional results. Founded in 2017 by world-leading AI researchers and backed by our CEO's previous success in building a global software company, SupWiz has received prestigious recognition, including the 2019 innovation award for the world's best chatbot and the 2022 Børsen Gazelle for our innovative thinking. We prioritize data ethics and have earned the ISAE 3000 certificate, ensuring the highest security standards. To learn more about our company, technology, and team, feel free to reach out to us.

## Industries

- 🖥 Computers Electronics and Technology _(under Computers Electronics and Technology)_
- 🖥 Computers Electronics and Technology

## Links

- [linkedin](https://linkedin.com/company/puzzel-solutions)
- [facebook](https://facebook.com/puzzel.solutions)

## Logos & icons

- logo _(primary)_ — PNG, SVG — [download](https://cdn.brandfetch.io/idagVIrayT/w/820/h/217/theme/dark/logo.png?c=1bxid64Mup7aczewSAYMX&t=1779866218181)
- icon _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/idagVIrayT/w/600/h/600/theme/dark/icon.jpeg?c=1bxid64Mup7aczewSAYMX&t=1779866218333)

## Colors

| Name | Hex | Theme |
| --- | --- | --- |
| Grape | #34164c | dark |
| White | #ffffff | light |
| Radical Red | #ff375b | accent |

## Fonts

- Poppins — asset _(google)_
- var(--meta-font-font-family) — asset _(custom)_

## Imagery

- banner _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/idagVIrayT/w/400/h/100/idKgXQXl3N.jpeg?c=1bxid64Mup7aczewSAYMX&t=1769558483186)

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_Source: <https://brandfetch.com/supwiz.com>_
_See [/llms.txt](/llms.txt) for a full list of agent-readable pages, and [/auth.md](/auth.md) for how agents authenticate._