Sutherland is a global technology and business process management company headquartered in Rochester, New York, United States. The company was founded in 1986 by Dilip R. Vellodi and has since grown to become a leading player in the industry.

Sutherland offers a wide range of products and services designed to optimize business processes and enhance customer experiences. These include customer engagement solutions, digital transformation services, data analytics, and technology consulting. The company leverages advanced technologies such as automation, artificial intelligence, and cloud computing to drive efficiencies and improve business outcomes for its clients.

On a global scale, Sutherland has established a strong presence with operations in over 20 countries across the Americas, Europe, Asia-Pacific, and Africa. The company operates multiple delivery centers that provide a variety of services, including customer support, technical support, sales, finance and accounting, and IT services. Sutherland has strategically expanded its business through acquisitions, partnerships, and joint ventures.

The company has made notable acquisitions such as the purchase of Apollo Health Street, a provider of healthcare services, and the acquisition of Nuevora, a big data and analytics company. These acquisitions have strengthened Sutherland's capabilities in key sectors and allowed it to offer comprehensive solutions to its clients. In terms of market position, Sutherland is a major player in the global business process management industry.

The company has a large customer base that spans multiple industries, including telecommunications, banking and financial services, healthcare, retail, and technology. Sutherland has consistently ranked among the top outsourcing companies in the world and has received numerous awards and accolades for its industry-leading services. In recent years, Sutherland has focused on digital transformation and innovation to drive growth.

The company has introduced new solutions and technologies to help clients adapt to the rapidly changing business landscape. This includes the development of artificial intelligence-powered chatbots, robotic process automation, and data analytics platforms. As of the latest updates, Sutherland continues to expand its global footprint and strengthen its offerings.

The company remains committed to delivering innovative solutions and exceptional customer experiences, solidifying its position as a trusted partner for businesses worldwide