@symphonysummit.com
Delight users and transform service delivery with AI-powered intelligent enterprise and IT service management and asset management.
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Symphony Summit is a leading brand that brings enterprise service and asset management together in one platform with the power of AI-driven intelligence. Their comprehensive solutions include service management, asset management, and the innovative CINDE virtual agent. In the realm of service management, SymphonyAI Summit offers an ITIL-compliant solution that incorporates the latest advancements in AI-powered digital agents and service automation.
This true multi-tenant solution can be deployed both on-premise and in the public cloud, enabling enterprises to automate repetitive tasks and streamline operations, allowing teams to focus on high-impact projects. For IT asset management, SymphonyAI Summit provides a solution that facilitates the management of the entire IT asset lifecycle from procurement to disposal. With features like software license governance and compliance, intelligent asset discovery, and continuous network monitoring, organizations can gain control over spending and right-size their hardware and software assets.
The brand's standout offering is the CINDE virtual agent, an AI-powered digital agent that transforms service conversations into personalized experiences. By resolving most incoming issues automatically, CINDE enhances the customer experience and allows agents to focus on critical tasks. With Symphony Summit's AI-driven intelligence, enterprises can unlock the future of service management and revolutionize the way they handle service and asset management processes
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