TDCX, headquartered in Singapore, is a leading provider of business process outsourcing (BPO) and customer experience solutions. It was founded in 1995 and has since grown to become a global company with a strong presence in Asia Pacific, Europe, and North America. TDCX offers a wide range of services to its clients, including customer service outsourcing, technical support, sales and lead generation, back-office support, and digital marketing.

The company specializes in optimizing customer interactions through multiple channels, including voice, chat, email, and social media. They cater to various industries such as telecommunications, e-commerce, technology, and finance. The company's headquarters in Singapore serves as the central management and support hub for its global operations.

It is strategically located in one of the world's major business hubs, allowing easy access to clients and business partners. TDCX has expanded globally through organic growth and strategic acquisitions. It has established subsidiaries and joint ventures in countries such as Malaysia, Thailand, Philippines, China, India, Spain, and the United States.

These regional offices enable TDCX to deliver its services effectively and efficiently to clients around the world. In terms of market position, TDCX has established itself as a leader in the BPO industry. With a strong focus on customer experience and service quality, the company has gained recognition for its innovative solutions and expertise.

It has successfully built long-term partnerships with renowned global brands. Over the years, TDCX has achieved several notable milestones and growth opportunities. In 2018, the company acquired a major contact center in the United States, further expanding its presence in the North American market.

It has also consistently received industry awards for its outstanding performance and commitment to excellence. As of its latest status, TDCX continues to strengthen its position in the BPO industry. With the growing demand for customer experience solutions, the company remains focused on innovating its services and expanding its global footprint to serve clients more effectively.

It is committed to driving growth and delivering exceptional customer experiences in the ever-evolving digital landscape