TELUS International is a Canadian company that specializes in customer experience, digital solutions, and business process outsourcing. Founded in 2005, it is a subsidiary of TELUS Corporation, a telecommunications company based in Vancouver, British Columbia. TELUS International's headquarters are located in Toronto, Canada.

The company has established itself as a global leader in providing customer service and technology solutions to a wide range of industries, including telecommunications, healthcare, finance, and e-commerce. The main products and services offered by TELUS International include customer service, technical support, sales support, social media management, digital transformation, artificial intelligence solutions, and data analytics. The company operates through a network of delivery centers across North and Central America, Europe, Asia, and the Philippines.

TELUS International has several noteworthy subsidiaries, joint ventures, and partnerships. In 2020, the company acquired Competence Call Center (CCC), a leading provider of customer experience and digital solutions in Europe. This acquisition expanded TELUS International's presence in Europe and further strengthened its position as a global player in the industry.

In terms of market position, TELUS International is a key player in the global business process outsourcing industry. It has consistently ranked among the top companies in the industry and has a significant market share in Canada, the United States, and Europe. The company's focus on customer experience and digital solutions has helped it differentiate itself from competitors and attract a diverse range of clients.

TELUS International has achieved several major milestones and accomplishments over the years. In 2019, the company received the Frost & Sullivan Customer Value Leadership Award for its exceptional customer engagement services. It has also been recognized as a top employer, known for its employee-centric culture and commitment to diversity and inclusion.

As of the latest available information, TELUS International continues to expand its global footprint and strengthen its position in the industry. The acquisition of CCC and other strategic partnerships underline the company's growth strategy. With a focus on innovation, technology, and customer satisfaction, TELUS International is well-positioned to drive further growth and success in the global market