Brand Manual | Tallinn is an international service design and branding agency that focuses on improving the customer experience. With thirteen years of experience, they understand that it's not just what you do, but how you do it that creates a great customer experience. By designing the whole customer journey, from need to satisfaction, they ensure that customers not only use your products or services but also love them.

Brand Manual offers a range of services including service design, new brand concepts, rebranding, digital education, and branding for various industries such as airports, welfare services, food bars, and more. They believe in kindness, good food, and not living to work but working to live. Their work is meaningful and aims to make customers proud.

And to foster a fun work environment, they even have movie nights once a month. With their expertise in service design, Brand Manual makes customers talk about your brand