# The Support Queen

- **Website:** <https://thesupportqueen.com>
- **Primary alias:** `thesupportqueen.com`

## Description

The Support Queen is the consulting and development brand of Nia Lock, a business consultant and web developer helping businesses improve the customer-facing parts of their operations. With more than 15 years of experience across SEO, Google Ads, web development and customer support, Nia combines strategic advice with practical implementation. Clients can get straightforward recommendations to act on themselves or have her carry out the work.

Services include SEO and organic growth, paid Google Ads campaigns, custom website design and development, bespoke apps and platforms, and automation. The Support Queen also helps businesses build support ticket systems, AI support integrations and knowledge bases, and improve support replies and tone of voice. For urgent challenges, services include crisis and dispute management, including complaints, chargebacks, migrations and deadline-driven changes.

The brand’s approach focuses on building reliable systems rather than applying temporary fixes, with the aim of making customer experiences stronger and business operations calmer.

## Industries

- 📊 Business and Consumer Services
- 📊 Online Marketing _(under Business and Consumer Services)_
- 📊 Business Services _(under Business and Consumer Services)_
- 🖥 Computers Electronics and Technology
- 🖥 Graphics Multimedia and Web Design _(under Computers Electronics and Technology)_

## Links

- [facebook](https://facebook.com/profile.php?id=61595078503923)
- [instagram](https://instagram.com/the_support_queen)
- [twitter](https://twitter.com/TheSupportQueen)

## Logos & icons

- logo _(primary)_ — PNG, SVG — [download](https://cdn.brandfetch.io/idqwyA5h4w/w/820/h/615/theme/dark/logo.png?c=1bxid64Mup7aczewSAYMX&t=1792135476757)
- icon _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/idqwyA5h4w/w/400/h/400/theme/dark/icon.jpeg?c=1bxid64Mup7aczewSAYMX&t=1792135477178)

## Colors

| Name | Hex | Theme |
| --- | --- | --- |
| Copper | #a9813b | accent |
| Bossanova | #4b2a5c | dark |
| Fantasy | #fbf8f3 | light |

## Fonts

- var(--serif) — asset _(custom)_
- var(--sans) — asset _(custom)_

## Imagery

- banner _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/idqwyA5h4w/w/1500/h/500/idmOF1iaBv.jpeg?c=1bxid64Mup7aczewSAYMX&t=1792135477017)

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_Source: <https://brandfetch.com/thesupportqueen.com>_
_See [/llms.txt](/llms.txt) for a full list of agent-readable pages, and [/auth.md](/auth.md) for how agents authenticate._