Thulium | Kraków is a leading brand that offers a comprehensive system contact center to support your customer service operations. With Thulium, you can showcase how a multichannel customer support should look like. This system includes various features that ensure efficient customer service, such as a telephone system that handles your calls, IVR to streamline your office support, an email system for organized email management, and a modern chat feature for real-time text communication.

The brand also provides support for Facebook Messenger within the contact center system. Thulium offers additional functionalities like Click2contact for more leads and better customer service, chatbot integration for automated customer support on your website, CRM to manage client relationships and sales opportunities, and comprehensive reporting and integration capabilities. Thulium serves a wide range of industries including E-commerce, Tourism, Automotive, Healthcare, IT, Legal Services, Logistics, and more