The Children’s Aid Society of Toronto is dedicated to providing the highest quality service to families and children. They offer a range of services and resources to support the well-being and protection of children. If you have concerns or complaints about their services, the society encourages you to voice them.

They are committed to working with you to address these concerns and improve their service. You can bring your concerns to the attention of your assigned worker or their supervisor. If the issue remains unresolved, you can involve the Branch Director.

Additionally, they have a formal complaints process, which involves downloading and completing a complaint form and submitting it to the society. The society also provides resources for reporting child abuse or neglect and offers information on what constitutes child abuse and how they respond to these situations. They offer foster care services, including kinship care, and provide resources for those interested in fostering or adopting.

Accessibility and equity are priorities for the society, as they strive to create an inclusive and supportive environment for all