True Value Hardware is a retail cooperative that operates a chain of independent hardware stores in the United States. Founded in 1948, the company has its headquarters in Chicago, Illinois. True Value Hardware offers a wide range of products for both residential and commercial customers, including tools, building materials, electrical and plumbing supplies, paint, garden and outdoor equipment, and automotive accessories.

Additionally, the company provides services like key cutting, window and screen repair, glass cutting, and tool rental. Although True Value Hardware primarily operates in the United States, it has a global presence through partnerships and affiliations. The company has a subsidiary called True Value Company Canada, which serves as a wholesaler to independent stores throughout Canada.

Furthermore, True Value Hardware has joint ventures with companies in Australia, China, and the Caribbean, expanding its reach to a broader international market. In terms of market position, True Value Hardware is one of the largest hardware cooperatives in the United States. It competes with other major players in the industry such as The Home Depot and Lowe's.

While these competitors have a larger market share, True Value Hardware differentiates itself by focusing on its independent store owners and providing personalized customer service. Over the years, True Value Hardware has undergone significant changes. In 2018, the company announced a strategic plan called Re-Imagine Retail, which aimed to enhance the store format and provide an even better customer experience.

This included refreshing store layouts, improving signage and wayfinding, and implementing technology to streamline operations. As of the latest available information, True Value Hardware continues to grow and adapt to changing market conditions. The company has been expanding its e-commerce capabilities to meet customer demands, offering online shopping and in-store pickup options.

True Value Hardware also continues to invest in its independent store owners, providing them with resources and support to thrive in the competitive retail landscape. In conclusion, True Value Hardware is a retail cooperative that operates independent hardware stores in the United States. With its wide range of products and services, global partnerships, and focus on personalized customer service, the company has established a strong position within the industry.

True Value Hardware continues to evolve and adapt to meet the needs of its customers and stay competitive in the market