Unboxed is a brand that offers valuable design tools for complex projects with multiple workstreams. One of their key offerings is the service blueprint, which allows teams to visualize and critique their progress, identify pain points, and prioritize future opportunities. The blueprint is especially useful when navigating multiple layers of technology and user journeys, managing multiple projects and Product Owners, or building and testing various features in a minimum viable product (MVP).

Unboxed recommends involving the right individuals from different roles and perspectives to gain a shared understanding of the project's progress and challenges. The preparation and structure of the blueprint are crucial, mapping out the end-to-end journey and considering frontend, backend, human actions, and legal implications. Unboxed facilitates discussion and collaboration through remote sessions and emphasizes the blueprint's benefits, such as reviewing progress, explaining limitations, fostering collective ownership, and focusing on data-centric mapping.

With Unboxed's service blueprint, teams can gain comprehensive insights, align their efforts, and drive successful project outcomes