Unified Factory is a leading brand in customer service automation and contact center automation. Their software helps businesses provide excellent customer service, engage clients, and automate sales processes. They offer a range of products tailored to suit different needs.

UF Easy is a cloud-based system designed for micro, small, and medium enterprises. It provides a unified platform for managing customer communication channels, including phone calls, online chat, Facebook Messenger, and email. UF PRO is a comprehensive solution that offers features like omnichannel communication, agent management, campaign management, and payroll management, all supported by artificial intelligence.

Menerva AI is an artificial intelligence system specialized in handling textual communication with clients in any communication channel. It is available as a framework for a wide range of applications where natural language support is required. With Unified Factory, businesses can enhance their customer service, increase sales efficiency, and improve employee productivity.

They have a proven track record of delivering high-quality products for over 8 years and are trusted by customers in more than 21 countries