@upstreamworks.com
Upstream Works provides enterprise-ready and agent-first omnichannel contact center desktop solutions that improve agent and customer experiences.
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Upstream Works is a leading brand in omnichannel contact center software and customer experience solutions. With a range of products and services, Upstream Works empowers businesses to enhance customer interactions and improve overall performance. Their comprehensive suite of products includes Agent Desktop, Supervisor Desktop, Digital Desktop, AI Application Integrations, Assist Knowledge, and Omnichannel CX Reports and Analytics.
These platforms enable seamless integration, intelligent automation, and real-time insights to deliver exceptional customer service. Upstream Works caters to various industries, offering specialized solutions for healthcare, security and compliance, and enterprise digital solutions. Their AI Ecosystem amplifies capabilities, while their partnerships with Amazon Connect and Cisco ensure top-notch performance.
Resources like blogs, customer stories, demos, and webinars further support businesses in optimizing their contact center operations. With dedicated customer support, professional services, and product activation, Upstream Works ensures a smooth implementation and ongoing assistance for their clients. Contact Upstream Works today to experience a revolutionized customer experience and drive business success
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