@visionhelpdesk.com
Customer Service Software: Help Desk, Multi-Company Help Desk, PinkVERIFY ITIL/ ITSM Service Desk & Live Chat by Vision Helpdesk
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About
Description
Vision Helpdesk is a leading provider of customer service software that helps businesses simplify their customer support operations. Their comprehensive suite of tools includes help desk software, satellite help desk, service desk, and live chat software. With Vision Helpdesk's help desk software, customer support staff can efficiently receive, process, and respond to incident or service requests.
It is a multi-channel ticket management software that centralizes all customer conversations from various platforms like email, web portal, social media, and phone, ensuring seamless communication. The satellite help desk software allows businesses to manage customer support or IT service desk functionality for multiple companies, brands, or products in one place. It ensures complete isolation of data, staff, and end-users for each entity, maintaining privacy and efficiency.
Vision Helpdesk also offers a PINKVerify certified ITIL/ITSM compliant service desk software with advanced features like CMDB, asset management, incident and problem management, and knowledge management. Their live chat software is a secure and real-time messaging platform that enhances customer engagement and support by converting website visitors into paying customers. Choose Vision Helpdesk's reliable and secure customer service software tools to streamline your customer support operations efficiently.
Book a demo or sign up for a 30-day free trial today!
Company Type
Privately Held
Company Size
11-50
Year Founded
2005
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