VOZIQ is a leading cloud-based AI/ML solution based in Reston, VA. Their platform utilizes 10+ lifecycle-based predictive models to help recurring revenue businesses retain more customers. With a focus on maximizing customer lifetime value (CLV), VOZIQ offers a unique, AI-enabled approach to customer retention.

Their enterprise AI platform centralizes customer retention operations and provides a range of solutions and services. These include Behavioral Intelligence, which analyzes complex patterns to identify potential risks; Customer Intent Analytics, which uncovers customer goals on a large scale; Agent Guidance, which turns retention agents into superstars; and Intelligent IVR Routing, which automates risk-based call routing using AI. VOZIQ's key initiatives include Predictive Customer Retention, Predictive Price Increase, and Predictive NPS Management.

They serve various industries such as telecommunications, retail, energy providers, pest control, home security, warranty, and insurance. Their solutions are designed to drive loyalty, reduce churn, understand call context, reduce service costs, and drive business growth. With their AI Center of Excellence, VOZIQ offers all the necessary skills and resources to help businesses achieve breakthrough retention.

They provide customer stories and thought leadership, along with a range of resources including articles, webinars, blogs, ebooks, and FAQs. Partner with VOZIQ to unlock powerful predictive intelligence from the voice of your customers and maximize your CLV