WBe is a leading provider of communication systems and unified communications solutions, based in Dielsdorf near Zurich. With over 25 years of experience, WBe has perfected their Contact Center Software (CCS) to automate and streamline communication processes. This solution effectively manages all communication channels for our clients, seamlessly integrating with existing infrastructure.

At WBe, we pride ourselves on delivering service made in Switzerland. CCS, also known as Call Control Service, is a task management software that supports complex organizational structures by supplying workstations with the necessary communication channels and customer information. It offers unified control of all Omni-Channel channels and various information sources, resulting in increased employee comfort, customer satisfaction, and performance.

With WBe, you can expect faster return on investment. WBe is trusted by numerous European companies, including energy providers, administrations, and industrial enterprises. We collaborate with renowned system integrators such as Swisscom, Deutsche Telekom, and regional partners.

Our software is compatible with various PBX systems, and we also offer cloud solutions with Universe by Firstcom Europe. The WBe AG team comprises passionate software developers and project consultants who prioritize customer satisfaction. We are always up to date, well-informed, and readily available.

Choose WBe for cutting-edge communication solutions