# Widewail

- **Website:** <https://widewail.com>
- **Primary alias:** `widewail.com`
- **Founded:** 2017
- **Employees:** 11+
- **Location:** Burlington, Vermont, United States
- **Company kind:** PRIVATELY HELD

## Description

Widewail is a customer intelligence and reputation management platform focused on automotive retail. It helps car dealerships, dealer groups, and automotive manufacturers gather customer feedback, manage online reviews, and use that information to improve customer experiences and business performance.

The platform automates review requests and responses, using dealership management system data to reach sales and service customers. Widewail also provides a team to respond to reviews, helping dealerships maintain an active online presence without adding internal workload. Its Widewail Index draws on data from more than 18,000 franchise rooftops to help dealers compare ratings and review performance across markets.

Beyond reputation management, Widewail’s Customer Clarity analyzes customer feedback to identify recurring strengths and issues, benchmark competitors, and highlight coaching opportunities for individual employees and teams. Sentiment analysis covers topics such as wait times, communication, and pricing, helping leaders prioritize changes. The company also offers Staff Performance insights, dealership rankings, customer research reports, newsletters, events, customer stories, educational resources, and the What’s Working in Auto podcast.

## Industries

- 🖥 Programming and Developer Software _(under Computers Electronics and Technology)_
- 🖥 Computers Electronics and Technology

## Links

- [facebook](https://facebook.com/widewail)
- [linkedin](https://linkedin.com/company/widewail)
- [twitter](https://twitter.com/widewailers)

## Logos & icons

- logo _(primary)_ — PNG — [download](https://cdn.brandfetch.io/iddaf1e-dp/w/274/h/49/theme/dark/logo.png?c=1bxid64Mup7aczewSAYMX&t=1793199962671)
- icon _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/iddaf1e-dp/w/400/h/400/theme/dark/icon.jpeg?c=1bxid64Mup7aczewSAYMX&t=1793199962788)

## Colors

| Name | Hex | Theme |
| --- | --- | --- |
| Cape Palliser | #a26949 | accent |
| Lochmara | #0677bf | dark |
| Lightning Yellow | #ffc322 | light |

## Fonts

- proxima-nova — asset _(custom)_

## Imagery

- banner _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/iddaf1e-dp/w/1500/h/500/idBpk5Uj4P.jpeg?c=1bxid64Mup7aczewSAYMX&t=1793199963049)

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_Source: <https://brandfetch.com/widewail.com>_
_See [/llms.txt](/llms.txt) for a full list of agent-readable pages, and [/auth.md](/auth.md) for how agents authenticate._