West Midlands Fire Service is the second largest fire and rescue service in England, covering an extensive area of 902 square kilometres. They are responsible for areas that possess the highest risk in England outside of London. With 38 fire stations and a team of 1,164 dedicated firefighters, West Midlands Fire Service aims to make the West Midlands region safer, stronger, and healthier.

The services offered by West Midlands Fire Service go beyond fighting fires. They focus on prevention, protection, and response to various emergencies, including house fires, road traffic collisions, flooding, and terrorism. Their work is guided by their vision of Making the West Midlands safer, stronger, and healthier.

Community Risk Management Plan and Our Plan are key elements of how West Midlands Fire Service operates. They carefully assess the risks faced by their communities and plan their work accordingly. In addition to their emergency response, West Midlands Fire Service also emphasizes community risk reduction and offers valuable resources and advice to promote safety.

West Midlands Fire Service is governed by a fire authority consisting of local council members and representatives from West Midlands Police and Crime Commissioner. Their leadership team, known as the Strategic Enabling Team (SET), ensures that the service remains focused on their core priorities and objectives. For transparency, West Midlands Fire Service publishes a wide range of information, including publications, freedom of information requests, incident reports, and details about procurement and contracts procedures.

They also provide WMNow, a free community messaging system that delivers important updates and safety advice directly to subscribers' inboxes