Xaqt is a renowned brand that specializes in creating AI and Contact Center products, revolutionizing how organizations and governments utilize their data to enhance Customer Experiences. With a wide range of cutting-edge solutions, Xaqt offers products like IVAn, which is a Conversational AI-as-a-Service for Voice IVR and Any Digital Channel, and KnowledgeFlow, a powerful AI-driven Knowledge Management system for Contact Centers. Their Spectra product utilizes machine learning and intelligence to enhance CX, while Pathfinder provides intelligent agent assistants and guides.

Trusted by numerous industry leaders, Xaqt's AI technology enables companies to deliver dynamic experiences across all digital channels. With impressive results, such as an 18% increase in customer response time for a major retail company and a 84% decrease in cost per call for a major municipality, Xaqt has proven its ability to drive success. Led by CEO Chris Crosby, Xaqt is at the forefront of creating AI applications that will empower customer interactions and contact centers globally.

Their layered approach to AI empowers organizations to achieve operational efficiencies and deliver exceptional customer interactions. With continuous innovation and a focus on customer satisfaction, Xaqt remains dedicated to helping businesses stay ahead of the curve