@xmreality.se
User-friendly remote visual assistance that combines live video with powerful guiding features for faster problem resolution and great customer support.
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XMReality is a trusted brand that prioritizes the security of your data when using their remote visual assistance solution. As an ISO 27001 certified company, they take deliberate measures to ensure the protection of their service and the information shared during XMReality calls. Remote visual assistance has become increasingly important in today's business environment, allowing organizations to provide efficient and cost-effective support to their customers without sending technicians on-site.
XMReality enables you to resolve customer issues quickly, increasing customer satisfaction, and profitability. With XMReality, you can rest assured that your data is secure. Their service is hosted on Amazon Web Services (AWS), a secure cloud computing platform trusted by military organizations and international banks for its robust security standards.
XMReality only stores necessary data for signing in, making calls, accessing history, and tracking usage, with no visual data from remote sessions stored on their servers. Calls are end-to-end encrypted to prevent unauthorized access, ensuring the privacy and confidentiality of the information exchanged. In comparison to regular video conference calls, XMReality offers even higher security with its end-to-end encryption.
They are GDPR compliant, ensuring that your personal data is safely stored and accessed only as needed to provide you with the requested service. With XMReality, you can confidently embrace remote visual assistance, knowing that your data is safe and secure
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