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Discover TELUS International - a customer experience innovator that designs, builds & delivers next-gen digital solutions for global and disruptive brands.
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TELUS International is a customer experience innovator that is dedicated to designing, building, and delivering next-generation digital solutions for both global and disruptive brands. With a focus on digital customer experience (CX), TELUS International is at the forefront of creating cutting-edge solutions that enhance brand loyalty. Their team of experts utilizes a human-centered and data-driven approach to design intuitive digital experiences that make life easier for both customers and businesses.
TELUS International offers a wide range of end-to-end service innovations, including strategy and innovation, managed solutions, omnichannel CX, trust and safety, and 360 customer analytics. With a client base of over 650 companies, TELUS International understands the importance of tailored solutions for various industries such as communications and media, travel and hospitality, ecommerce, technology, financial services and fintech, games, healthcare, and automotive. Additionally, TELUS International is committed to enabling the breakthroughs of tomorrow through their investment in research and development at iLabs, where innovators collaborate to explore emerging customer experience technologies.
With their expertise in AI and data solutions, TELUS International helps advance generative AI initiatives by providing high-quality training data, content generation, dataset engineering, and model validation. Throughout their 18 years of operation, TELUS International has prioritized people and culture, fostering a caring environment for their team members, clients, and overall business operations. Their unique approach, known as the Culture Value Chain, emphasizes the connection between corporate culture and better business outcomes.
With a world-class employee engagement rate and recognition for their excellence in customer experience and support innovation, TELUS International has solidified its position as a leader in the industry. Whether you are looking to transform your customer experience organization or enhance your AI capabilities, TELUS International is ready to collaborate with you and drive innovation. Contact them today to discover how they can unlock opportunity and elevate your digital solutions
Company Type
Privately Held
Company Size
5001-10,000
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