@yumpingo.com
Yumpingo's customer experience management empowers hospitality teams to make high-impact decisions with unique clarity & confidence.
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Description
Yumpingo is a leading customer experience management platform that empowers hospitality teams to make impactful decisions with clarity and confidence. With their next-generation platform, Yumpingo offers a range of products and services to enhance the customer experience and improve business outcomes. Their product lineup includes Experience Management, Smart Actions, Experience Drivers, Yumpingo Pay, Reputation Management, Centralizing Online Brand and Social Media Management, and Yumpingo One.
These solutions help collect real-time customer feedback, improve customer satisfaction, align and focus teams, drive menu innovation and performance, and provide insights on look, taste, value, and portion feedback. Yumpingo's platform also offers a single view of all review channels, enabling businesses to manage their online reputation effectively. The platform is designed to provide a seamless final step of service, ensuring customer satisfaction.
Yumpingo's customer success stories showcase the platform's ability to increase customer acquisition, improve customer retention, and enhance menu margins. Their customer experience management solution has proven to deliver measurable business improvements, including improved customer retention, increased word of mouth promotion, and reduced recovery costs. Overall, Yumpingo unlocks performance at every level of the business, empowering senior leadership, operations, marketing, culinary, and front-line teams to execute their best food and service every day.
With real-time feedback and actionable insights, Yumpingo enables businesses to make data-driven decisions that positively impact the overall customer experience and drive business growth
Company Type
Privately Held
Company Size
11-50
Year Founded
2015
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