Zappos. com is an online footwear and clothing retailer based in the United States. It was founded by Nick Swinmurn in 1999 and has become a prominent player in the e-commerce industry.

Zappos' headquarters is located in Las Vegas, Nevada. Initially starting as an online shoe store, Zappos has expanded its product range to include clothing, accessories, and home goods. The company offers a wide variety of brands for men, women, and children, providing customers with a convenient and diverse shopping experience.

Zappos is known for its excellent customer service, offering free shipping and returns, as well as a generous 365-day return policy. Zappos operates on a global scale, with customers from over 200 countries. The company has expanded its reach through international shipping and localized websites in certain countries.

Additionally, Zappos has formed strategic partnerships and joint ventures with various brands, enabling further expansion into different markets. In terms of market position, Zappos has established itself as one of the leading online retailers in the United States. It has garnered a loyal customer base through its commitment to customer satisfaction and has successfully competed with major retail giants in the industry.

Zappos has achieved several milestones throughout its history, including being acquired by Amazon. com in 2009. Despite the acquisition, the company has maintained its distinct brand identity and continued to grow under the leadership of CEO Tony Hsieh.

As of the latest available information, Zappos remains a prominent online retailer, known for its exceptional customer service and wide product selection. While it has faced challenges like any other business, its focus on customer satisfaction and commitment to delivering quality products has contributed to its continued success