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Improve CX by allowing customers to call you with just a tap on a button, no matter their location.
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Voximplant is a leading brand in the cloud communications industry, offering a range of innovative products and services to enhance customer interactions. With their click-to-call solution, customers can easily connect with your contact center from a browser or mobile app with just one click. This streamlines communication, providing faster and more efficient customer service.
Statistics show that 60% of customers prefer voice communications, and Voximplant's click-to-call technology meets this demand. It not only simplifies communications but also offers benefits such as 20% faster service and up to 70% lower call costs compared to toll-free numbers. Voximplant's infrastructure utilizes cutting-edge technologies to ensure a high-quality user experience.
They offer fault-tolerant service operation with a 99. 95% uptime guarantee. The audio quality is excellent even on narrow channels, thanks to their advanced audio technologies.
Additionally, they provide Web SDKs and Mobile SDKs, supporting various platforms like Chrome, Firefox, Safari, Android, iOS, React Native, and Unity. With Voximplant, you can offer worldwide customer service, allowing customers to call you from anywhere via the internet. Online calls benefit your customers by being free, secure, and easily initiated with just one click.
Voximplant's commitment to security is evident with their use of 128-bit AES with SSL encryption to protect personal data. Trusted by over 30,000 companies, Voximplant is the go-to brand for reliable and efficient cloud communication solutions. Whether you want to simplify customer interactions, improve call center efficiency, or enhance overall customer satisfaction, Voximplant has the tools and expertise to help you achieve your goals.
Contact Voximplant today to see how their click-to-call solution can transform your customer service experience
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