211info is a private, community-based nonprofit organization that is committed to serving Oregon and Southwest Washington communities. Their mission is to empower individuals by helping them identify, navigate, and connect with local resources that can address their needs. 211info is funded by a combination of state and municipal contracts, foundations, donations, and community partners.

They serve Clark, Cowlitz, Skamania, and Wahkiakum counties in Washington, as well as the entire state of Oregon. One of the core values of 211info is equity, which emphasizes the importance of providing equal opportunities for all individuals regardless of their background. They recognize the historical barriers that have affected marginalized populations and are dedicated to addressing disparities within their own organization.

To promote equity, 211info has implemented various initiatives such as removing education requirements on job announcements, including wage/salary info, and adding inclusive identity questions on applications. They also provide ongoing equity and inclusion trainings, ensuring that their commitment to equity is reflected in their decision-making processes. Through their work, 211info strives to create positive and meaningful change by supporting individuals and communities in accessing the resources they need to thrive