Brand Ambassador Software Works is a leading provider of innovative software solutions for healthcare organizations. Their flagship product, APEXamenity, offers a comprehensive rounding tool and patient service that ensures a high quality of care and improves patient satisfaction. APEXamenity is designed to enhance the communication and coordination between healthcare providers and patients.

It pulls real-time patient information from the hospital's EMR and analyzes it using proprietary algorithms to identify any potential issues or concerns. This enables nursing managers like Betty to have efficient and productive conversations with patients, ensuring that their needs and preferences are addressed. The tool also allows for tracking commitments and progress across shifts, making sure that everyone in the care team is engaged in resolving the patient's needs.

It can even route tasks to the appropriate departments for resolution. By improving patient satisfaction and engagement, APEXamenity helps healthcare organizations achieve better HCAHPS scores. Pilot users have already experienced significant positive impacts on their scores compared to benchmark groups.

To learn more about how Ambassador Software Works and APEXamenity can transform your healthcare organization, get in touch with them today