Teneo. ai is a groundbreaking brand that revolutionizes contact center experiences by eliminating frustrating keypad navigation. With Teneo, gone are the days of robotic instructions and confusing button pressing.

Instead, Teneo. ai offers a humanlike greeting every time, ensuring a fast and welcoming experience for customers. One of their exceptional products is OpenQuestion IVR plugin, which is integrated with GPT technology.

It provides a solution to the common problem of customers being forced to navigate automated menu options. OpenQuestion allows customers to interact with a conversational system that consistently connects them to the right person. The impact of Teneo.

ai's OpenQuestion is substantial. Research shows that IVR keypad menus cause frustration, and OpenQuestion is the answer to end customer pain. It reduces call misrouting by 90% and lowers call abandonment rates by 7%.

Moreover, it leads to an overall reduction in call workload by 8% for contact centers. Leading companies such as Telefónica, Swisscom, and HelloFresh trust Teneo. ai's technology to enhance their customer experiences.

Teneo. ai is redefining the future of IVR by helping businesses find new opportunities with their conversational IVR software. Discover how Teneo.

ai can transform your contact center and take your customer service to new heights