BPO Solutions Group is a leading brand in the outsourcing industry, specializing in providing seamless near-shore support solutions in the United States and Mexico. With over 300 educated professionals in Tijuana, México, and a backbone of management in the United States, BPO Solutions Group offers a wide range of services to help businesses scale their operational roles and sales teams. Their OMNI-CONNECT platform ensures effective communication by adding a human experience into various communication channels such as social media platforms, SMS, e-mail, live chat with video, WhatsApp, and telephone.

This creates multiple positive touchpoints for businesses to engage with their customers. BPO Solutions Group also offers cost-effective near-shore support solutions, increasing operational efficiencies while reducing costs for their clients. In addition, their talented professionals can perform administrative work, accounting tasks, recruiting, and other back-office activities.

They have a team of dedicated sales agents who are experienced and motivated to handle inside sales, appointment setting, prospecting, and more. With a focus on customer support, BPO Solutions Group recruits and trains only the most talented multi-taskers in the industry. They also provide services in billing and collections, as well as medical support, including RCM medical billing, medical coding, credentialing, authorizations, and medical helpdesk.

Through their dedicated operational model and commitment to excellence, BPO Solutions Group has earned the reputation of being a reliable and dependable outsourcing partner. Contact them today to experience their exceptional services and see the difference they can make for your business