@carmax.com
Shop for used cars, then buy online or at a store
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About
Description
CarMax is a widely recognized American retailer of used cars and an automotive platform headquartered in Richmond, Virginia. The company was founded in 1993 by Richard L. Sharp, Austin Ligon, and W.
Austin Ligon. Initially, CarMax aimed to revolutionize the used-car industry by providing customers with a transparent and hassle-free car buying experience. As of now, CarMax operates over 220 retail stores across the United States, making it the largest used-car retailer in the country.
The company buys and sells used vehicles, including cars, trucks, SUVs, and vans. CarMax offers a wide selection of vehicles from various manufacturers, providing customers with choices to suit their preferences and budgets. The company's inventory includes both domestic and imported brands.
Apart from vehicle sales, CarMax provides customers with additional services such as financing options, extended warranties, and a seven-day money-back guarantee. They also offer appraisal services, allowing customers to evaluate the value of their existing vehicles. In terms of global operations, CarMax currently focuses solely on the United States market.
However, within the United States, the company has a strong presence and enjoys a significant market share. CarMax has established itself as a trusted brand among customers due to its transparent pricing, rigorous vehicle inspections, and customer-centric approach. CarMax's success is reflected in its financial performance.
The company consistently ranks among the Fortune 500 companies and has experienced consistent growth over the years. It is seen as a major player in the retail automotive industry and maintains a competitive position amongst its competitors like AutoNation and Penske Automotive Group. In recent years, CarMax has adapted to changing consumer preferences by expanding its online presence.
The company has enhanced its digital platform to provide customers with the convenience of browsing inventory, obtaining financing options, and scheduling test drives online. This digital transformation has allowed CarMax to reach a wider customer base and improve overall customer satisfaction. As of the latest available information, CarMax continues to thrive as a leading retailer of used vehicles in the United States.
The company's commitment to transparency and customer satisfaction has contributed to its ongoing success and strong position in the market
Company Type
Public Company
Company Size
10,001+
Year Founded
1993
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