@cdcsoftware.com
CDC Software is the leading provider of iPaaS solutions for the contact center space.
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Description
CDC Software is a leading provider of iPaaS solutions for the contact center space. They offer a comprehensive integration platform as a service, allowing you to seamlessly connect your phones, CRM, marketing automation platform, and more. With CDC Software's iPaaS, your contact center technologies can work together harmoniously, delivering the ultimate customer experience and boosting agent productivity.
Their platform offers prebuilt connectors for over 90 contact center systems, with the ability to add new connectors quickly. Whether deployed in the cloud, on premise, or in a hybrid environment, CDC's solution creates a real-time, events-based link between your telephony system, CRM, and other solutions. This means that customer service agents receive actionable caller information even before saying hello, and everything is logged and recorded instantly when the call ends.
CDC's iPaaS is the fastest and most cost-effective way to integrate your contact center technology, providing proven stability and efficiency for Fortune 1000 corporations. Trust CDC Software to help you create a seamless and efficient contact center experience
Company Type
Privately Held
Company Size
11-50
Year Founded
2014
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