Collab is a Contact Center Software Provider that specializes in delivering digital transformation to Contact Centers of all sizes. With a strong focus on innovation, Collab was founded in 2003 by a team with extensive experience in the contact center industry. They were ahead of the technological revolution that disrupted the industry by introducing a 100% SIP-based solution, eliminating the need for a PBX in large-scale organizations.

Collab has since gained customers and partners worldwide, particularly in Telecommunications, Banking, Healthcare, and Government sectors. Collab offers a comprehensive suite of products and services, including their flagship OneContact Suite, which encompasses Contact Center and Unified solutions. Powered by advanced technologies like AI, Sentiment Analysis, and Bot Flows, their suite enables modern features and strategies for contact center operations.

Additionally, Collab offers flexible deployment options, including Cloud, Private Cloud, and On-Premises solutions. Collab follows a partner-centric approach, collaborating with worldwide partners who contribute their expertise and local knowledge to tailor the products to specific market needs. Collab is recognized as a Visionary by Gartner and has received various awards for their platform's excellence.

Contact Collab today to experience their innovative solutions and transform your contact center operations