@dialogshift.com
Conversational AI Framework for customer interaction (focus on hospitality & e-commerce)
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About
Description
DialogShift is a leading brand that specializes in guest communication and chatbot solutions for hotels. By harnessing the power of generative AI, DialogShift enables hotels of all sizes to automatically answer recurring guest queries, enhance guest accessibility, improve service levels, and drive more direct bookings. With DialogShift's hotels-specific AI chatbot, hotel teams can free themselves from repetitive inquiries as it can automatically respond to the top 200 questions in 109 languages across multiple channels, 24/7.
This leads to shorter guest wait times, with 97% of queries answered automatically and a 90% automation rate. Furthermore, DialogShift facilitates more direct bookings through intelligent dialogues and quick response buttons, with an average conversion rate of 25% from chat interactions to the booking system. With its integrations in popular platforms like Google's Business Messages, WhatsApp, Facebook Messenger, and Instagram, DialogShift ensures seamless guest communication throughout the entire guest journey in 109 languages.
Customer testimonials echo the success of DialogShift in streamlining communication processes and increasing guest satisfaction. Experience hassle-free guest communication with DialogShift!
Company Type
Privately Held
Company Size
11-50
Year Founded
2018
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