Fuze is a leading brand that offers a comprehensive and unified cloud communication software designed specifically for enterprises. Their range of products and services includes call center solutions, phone systems, and video conferencing tools. With Fuze, businesses can enjoy seamless web conferencing, collaboration, and access to an enterprise cloud platform.

As an official 8x8 company, Fuze is part of a collaborative effort to shape the future of integrated communications and hybrid work. They are committed to providing the best possible support to Fuze customers and plan to offer the benefits of both platforms. This includes ongoing support for the Fuze platform, enhancing its value with 8x8 Contact Center and Communication APIs.

Fuze also aims to deliver on their commitment to customer choice and success by providing various options, including a no-cost upgrade path to the 8x8 eXperience Communications Platform. In addition, Fuze offers helpful resources such as the Fuze Customer Community, Customer Portal, Help Center, and a convenient app download for Fuze Desktop and Mobile applications. They also provide account management services, customer success support, educational content, and billing assistance.

As Fuze and 8x8 join forces, customers can expect continued innovation and the opportunity to upgrade to the 8x8 eXperience Communications Platform in the future. No immediate action is required, and it's business as usual. However, if there is a critical need to upgrade sooner, customers are encouraged to reach out to Fuze for further assistance