@globalresponse.com
Where Business Gets Personal.
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Description
Global Response is a leading brand in customer service management and call center services, trusted by over 200 of the world's leading brands. With a focus on providing exceptional customer support, they offer 24/7 call center services and contact center services to businesses in various industries. At Global Response, they believe that the key to customer satisfaction lies in the personal touch.
Their world-class employees receive top-notch training and coaching to ensure that they embody each brand's culture at every customer touchpoint. By selectively matching specialists to each brand, Global Response ensures that their team truly becomes brand ambassadors for their clients. Businesses that partner with Global Response consistently see improvements in sales, customer retention, and conversions.
With over 40 years of experience, they handle millions of calls, emails, and chats each year, helping their clients reach their customer experience goals. Global Response offers a range of services, including customer support, sales, and omnichannel support, meeting customers wherever they are. Whether it's voice, email, chat, mobile, social media, or SMS, Global Response customizes their services to meet the unique needs of each customer.
Don't just take their word for it. Real brands, like FILA and LACOSTE, have seen real results after partnering with Global Response. FILA experienced a 25% increase in online sales and a decrease in customer queries, while LACOSTE saw increased customer conversion and retention.
ASICS and Rack Room Shoes also achieved outstanding business results with Global Response's help. If you're looking for a trusted partner to enhance your customer experience, Global Response is here for you. Connect with a customer experience consultant today and experience the difference they can make for your brand
Company Type
Public Company
Company Size
51-200
Year Founded
1974
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