@gohighpoint.net
Discover HighPoint's comprehensive IT solutions for small businesses, designed to help organizations in Houston and across Texas leverage technology to thrive.
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Description
HighPoint Technology Group is a leading brand dedicated to providing exceptional customer service and ensuring customer satisfaction. With a focus on IT solutions, HighPoint offers a comprehensive range of services to meet the needs of businesses in various industries. Their offerings include IT strategy and planning, technology transformations, project-based consulting, and workplace modernization.
One of the key strengths of HighPoint is their commitment to customer feedback and experience. They utilize a Customer Satisfaction Score (CSAT) tool to measure customer satisfaction with their services. This allows them to continually improve and ensure that their policies align with customer expectations.
HighPoint values client relationships and actively seeks feedback from customers through CSAT surveys, which cover factors such as timeliness, responsiveness, and accuracy. The CSAT score is updated regularly and reflects the aggregate feedback from the last 90 days. HighPoint's high score is a testament to their dedication to exceptional customer service.
Their approach focuses on streamlining IT services for clients, making it one less thing to worry about in their day-to-day operations. With a strong foundation built on values and promises, HighPoint Technology Group is the trusted partner for businesses seeking reliable and efficient IT solutions. Contact them today to experience their top-notch services and elevate your workplace experience
Company Type
Privately Held
Company Size
11-50
Year Founded
2009
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