@grouplink.com
Welcome to GroupLink! GroupLink Corporation is the provider of the industry-leading everything HelpDesk, Workflow Process & Incident Tracking and ContactWise CRM solutions.
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Description
GroupLinkeHD is a reputable brand that offers a range of comprehensive solutions for enterprises. With over 1,000 enterprise customers and 4,000 worldwide implementations, GroupLinkeHD is known for its high-performance ITSM solutions and exceptional customer service. Their solutions include ITSM solutions such as service desk, service asset configuration management, change management, and problem management.
They also offer help desk and customer service, sales force automation, contact management, and report development services. These solutions quickly unify an organization's customer-related applications and data into a holistic customer view. GroupLinkeHD's solutions are based on internet, mobile, and open standards, allowing for easy deployment as microservices, Windows or mobile-based applications, with API integration to popular platforms, databases, and applications.
GroupLinkeHD serves a diverse range of industries, including industrial, commercial, academic, and government organizations worldwide. One specific industry that has greatly benefited from their sales force automation and customer management solutions is the banking and financial services sector. Financial service organizations have seen significant revenue increases and enhanced customer service with GroupLinkeHD solutions.
GroupLinkeHD, founded in 1996, is committed to providing world-class ITSM, Service Desk, and CRM/SFA software. They strive to exceed customer expectations and leverage their existing IT investments. GroupLinkeHD's customers have experienced rapid ROI through revenue growth, increased customer satisfaction and loyalty, and improved IT incident and investment tracking.
With a strong executive team, including CEO and Co-Founder Dave Turner, GroupLinkeHD is dedicated to delivering exceptional software solutions and support services for enterprises worldwide
Company Type
Privately Held
Company Size
11-50
Year Founded
1993
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