Median is a brand that offers cobrowsing software for support teams. With just a click of a button, support teams can go from chat to screen share, allowing for a seamless and efficient customer support experience. The cobrowse screen share software comes with 12+ integrations, making it compatible with various platforms.

What sets Median apart is its commitment to simplicity and ease of use. There are no invites, downloads, or installs required for customers to access the full video and audio support features. It's as simple as adding Median to your website, and customers can instantly engage in screen sharing sessions.

Median's features include the ability to show cursor movements, highlight specific areas of a website, draw on the screen, take full control with customer approval, and even initiate screen sharing with callers through phone mode. Privacy controls are also available, allowing businesses to choose which parts of their website are accessible during screen sharing sessions. With Median, businesses can gain a comprehensive understanding of their customers' experience by seeing exactly what they see.

This empowers support teams to provide efficient and personalized assistance. The brand offers seamless integrations with a wide range of tools, including popular chat platforms and conferencing tools. By adding Median to their websites, businesses can enhance their customer support capabilities and increase customer satisfaction.

Whether it's live customer support, onboarding software users, or supporting call center operations, Median provides the necessary tools to streamline these processes. Metrics speak for themselves, as Median is trusted by over 3,000 companies in more than 75 countries, with over 10,000 active agents and support for over 100,000 webpages. The brand is known for its commitment to customer support, as evidenced by their extensive FAQ section and quick response times.

In summary, Median is a reliable and user-friendly cobrowsing solution that allows businesses to provide over-the-shoulder support experiences to their customers. Its features, ease of use, and integrations make it an invaluable tool for support teams looking to enhance their customer support capabilities and increase satisfaction