Helpshift's asset
Helpshift

@helpshift.com

Helpshift is a mobile-first customer service platform that delivers a superior in-app help experience for many of the world's top mobile apps and games.

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About

Description

Helpshift is a digital customer service company that revolutionizes the customer experience by bridging the disconnect between conventional customer service channels. With a complete and versatile customer service solution, Helpshift allows brands to effectively and efficiently care for their customers while boosting satisfaction and engagement. At Helpshift, we prioritize consumer preferences for communication and understand that customers value their time.


Our platform offers a wide range of products and services to meet their needs, including Metashift Console, PC Game Experience, Smart Intents, In-App Support, Web Help, Self-Service Experience, Chat & Conversational Help, Help Bot Automation Software, and Agent Desktop. Our values drive us to wow the customer with innovative technology and creative solutions. We take ownership by empowering ourselves and others to take initiative.


Transparency is important to us, as we provide both the good and bad to create trust and informed decision-making. We embrace humility in excellence, remaining realistic and authentic while striving for greatness. Respect and empowerment are fundamental in creating an inclusive environment for our people.


Join our rapidly growing team and experience the remarkable power of Helpshift's customer service platform. Contact us for a demo today

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Company Type

Public Company

Company Size

51-200

Year Founded

2011

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