HopDrop is a trusted and affordable brand specializing in dealership delivery and shuttle management software. With their innovative system, they simplify the valet and shuttle service by seamlessly connecting drivers, dispatchers, and customers. By streamlining communication and operations, HopDrop helps save time and optimize efficiency.

Their software offers a range of valuable features, including auto-dispatch and tracking of shuttle and valet drivers, sending SMS ETAs to customers, and capturing customer feedback. The system also includes a route optimization algorithm that considers custom dispatching logic, driver schedules, and live traffic data to create the most efficient routes, reducing fuel costs and travel time. HopDrop's solutions cater to various industries, including hotels and automotive businesses.

They offer a pay-per-trip model with no setup fees or hardware installation required. Users can benefit from unlimited drivers, booking agents, rooftops, and vehicles. By implementing HopDrop's software, dealerships can bring their services directly to customers' doorsteps, enhancing convenience and customer satisfaction.

With a well-run shuttle service, businesses can increase service retention, improve service drive efficiency, lower operating costs, and reduce driver turnover. The system also integrates with Uber, loaner, and shuttle workflows to further streamline operations. HopDrop's turn-key mobility solution offers automated dispatch, communication, and customer feedback capturing.

Bookings are based on live capacity to create optimized routes that are sent to available drivers. Automated SMS ETAs inform customers of their driver's arrival time, reducing the need for manual calls to the dealership. Feedback collection helps monitor service quality and increase overall customer satisfaction.

The brand's software is not only feature-rich but also user-friendly, with no learning curve. It is available in 28 languages, has a white-labeled dashboard, and can be accessed through iOS and Android apps. Additionally, businesses can track and optimize driver performance, capture ratings and feedback, and have full visibility into dealership, regional, and national performance.

HopDrop's solutions cater to OEMs and auto groups as well, allowing them to differentiate their brands by owning the customer transportation journey. Grouping dealerships and experimenting with different workflows enable maximum cost reduction. The software also facilitates direct customer feedback capturing, helping improve the overall brand experience.

HopDrop has been featured in the #1 fixed operations magazine for dealerships in North America, solidifying their expertise and recognition in the industry. With HopDrop, businesses can deliver convenience, complete more trips with fewer drivers, and ultimately enhance their operations while reducing costs