LateShipment. com is a brand committed to bringing transparency to the world of shipping. Recognizing that businesses have little control over their shipping carriers despite paying for their services, LateShipment.

com strives to fix this power imbalance. With their innovative delivery management solutions, they help retailers create exceptional post-purchase experiences. Additionally, their automated parcel audit solutions hold the last mile accountable and recover millions of dollars in shipping refunds for businesses worldwide.

LateShipment. com's journey began in 2012 when a FedEx representative revealed that the refund claim process was intentionally complicated to discourage customers. This sparked the creation of a solution to automate the claim process, leading to the unofficial birth of LateShipment.

com. Over time, they expanded their offerings to include UPS, USPS, DHL, and more carriers. The company's growth and success in recovering refund claims led to the launch of Pulse, a predictive algorithm that tracks shipments and informs support teams of delivery errors.

With a team of passionate individuals driven by their mission, LateShipment. com continues to make a global impact, serving customers from over 70 countries