@market-wave.com
Market-wave est l'un des leaders dans les métiers de la gestion de la relation client externalisée, grâce à sa solution multicanale, Market-wave rend l'expérience à vos visiteurs plus agréable que jamais.
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Description
Market Wave | Marrakesh is a leading brand in the field of outsourced customer relationship management. With their innovative multichannel solution, Market Wave elevates visitor experiences to new heights. They specialize in managing customer relationships and offer a range of services to enhance your business.
Their extensive knowledge base, built through daily interactions with over 3000 clients, allows them to address all customer inquiries in various sectors. Market Wave places great emphasis on performance management, employing well-trained professionals who constantly optimize processes and utilize real-time monitoring and reporting. They foster talent growth through continuous professional development, mentorship programs, and performance appraisals.
Autonomy, responsibility, and client commitment are key values at Market Wave, ensuring exceptional customer service. Additionally, they offer advantageous social benefits, profit sharing, and employee participation programs. Market Wave has a proven track record of success, as highlighted by satisfied clients who have witnessed significant improvements in conversion rates.
Their expertise, combined with powerful tools, transforms their agents into effective sales forces. Trust Market Wave to enhance your business
Company Type
Partnership
Company Size
51-200
Year Founded
2012
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