Welcome to MossBallPets™, your go-to brand for Marimo Moss Ball Pets and more! We are committed to delivering the highest quality products and services to our customers. When ordering from us, you can expect a seamless experience. Our standard processing times for order processing and custom packaging are 1-3 days.

We then ship via USPS Priority Mail, which takes an additional 1-3 days. Depending on the weekend, you will typically receive your items within 3-8 days of placing your order. Please note that we currently only ship within the United States, as there are restrictions on shipping live plants to certain countries, and international shipping can be hazardous for our Moss Ball Pets.

However, we may offer international shipping for wholesale bulk orders, so please contact us if you're interested. Rest assured, we value your satisfaction. If your Moss Ball Pet does not arrive green and healthy, we will send you a new one and even cover the shipping costs.

Just make sure to submit a photo of the Moss Ball Pet within 7 days of delivery confirmation. Join our interest list to stay updated on our latest blog articles, new products, and special promotions. Experience the joy of owning a Moss Ball Pet with MossBallPets™!