One Contact Center is a leading BPO company based in the Philippines, specializing in customer service, live chat, email support, digital marketing, inbound and outbound sales, and back office support. As a minority-owned contact center, we have built trusted partnerships with renowned brands in delivering top-notch customer service and recruitment process outsourcing. What sets us apart is our commitment to people and our utilization of the latest innovations and technology in training and development.

By focusing on delivering excellent customer experiences, we have achieved remarkable results, including a 20% improvement in customer satisfaction, first call resolution, sales, and average handling time. Our dedication to providing exceptional service has been recognized by industry experts, with our performance ranked Elite by StellaService for chat and email support. With One Contact Center, you can expect cost savings of up to 70% compared to US costs and continuous improvements in efficiency and revenue.

Trust us to elevate your brand, enhance customer loyalty, and drive business success