OpenMethods is a brand that specializes in centralizing, streamlining, and securing customer interactions and business processes. They offer a range of products and services designed to simplify and enhance engagement between customers and brand representatives. OpenMethods integrates with CRM and other systems, resulting in simplified and efficient experiences that improve customer engagement.

They address common challenges such as fragmented data, too many applications, agent training, and order tracking. Their solutions help companies maximize operational efficiency by unifying disparate third-party applications into streamlined workflows and creating a universal composite queue from CRM interaction channels. OpenMethods also prioritizes security, offering solutions like AppConnector to protect sensitive data from leaks and attacks.

With their products, customers experience more efficient agents, happier customers, and streamlined workflows, resulting in a win/win/win situation. OpenMethods is trusted by many satisfied customers who have seen significant benefits from using their solutions