PatientPay is a brand that revolutionizes the healthcare billing and payment process. With a focus on modernizing the industry, PatientPay aims to move beyond traditional printed statements, paper checks, and unused online portals. Founded by CEO Tom Furr, PatientPay is headquartered in the technology-rich region of Raleigh-Durham, NC.

Recognizing the drawbacks of paper-based processes in healthcare, PatientPay advocates for electronic billing and payment methods. While paper remains an option, the brand believes that the market is shifting towards their innovative approach. Unlike traditional practices, PatientPay treats patients as consumers, leveraging their expertise in consumer behavior and eCommerce.

They understand the importance of engaging patients in the billing process to ensure efficient and effective payments. Through extensive conversations with healthcare providers, PatientPay uncovered the challenge of collecting payments, with providers only receiving between 10% and 18% of billed amounts. This, combined with the increasing healthcare costs for patients, prompted a reevaluation of outdated approaches.

PatientPay is dedicated to transforming healthcare billing and payment systems, providing a seamless experience for both patients and providers